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Repair on finance

Abbey_
Level 1: Joiner
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Hello, my partner smashed his screen and now it's not turning on. It's a pay monthly phone so obviously can't replace the phone, and also can't afford to pay for a new screen currently. So does anybody know how you pay for repairs through O2? Is it pay there and then, does it come on to your bill or is there any sort of payment plan/finance option?

Thank you in advance 

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MI5
Level 94: Supreme
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@Abbey_ 

Repairs are quoted and need to be paid for before any work commences.

You may be able to get a cheaper repair at a local phone shop or pay on credit and pay off over a few months.

Also check if the phone is covered on any home insurance or bank accounts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147395 Posts
  • 637 Topics
  • 28316 Solutions
Registered:

@Abbey_ 

Repairs are quoted and need to be paid for before any work commences.

You may be able to get a cheaper repair at a local phone shop or pay on credit and pay off over a few months.

Also check if the phone is covered on any home insurance or bank accounts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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