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Renewing with a different contract

Vgo
Level 1: Joiner
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If somebody started a 1 year £10 pm contract last September  and renewed it through uSwitch to a a new 1 year £8 pm contract, would they get charged/fined extra for breaching the first contract?

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MI5
Level 94: Supreme
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@Vgo 

Yes, you would need to pay off the first contract.

Your MyO2 will give you the cost or text INFO to 85075

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149608 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@Vgo 

Yes, you would need to pay off the first contract.

Your MyO2 will give you the cost or text INFO to 85075

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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