Renewal date

[Normad]

My phone contract ends on the 19 aug how soon before can I sign up to a sim only deal

[madasaf1sh]

Hi @Normad

It is on or after the 19th August, and time before that you will need to pay off your device plan or pay a termination fee.

[Normad]

As my contract ends on the 19th I assume the phone is paid for I just want to be sure I'm not overpaying

[madasaf1sh]

@Normad

If the contract ends on the 19th then the phone will be paid off (unless you have missed any payment).

So you will just need to login to myo2 and then select the upgrade option and select a new Sim Only deal

[Normad]

but I thought if I did it before the 19th I would be sure not to incur an additional £43 but how much before

[madasaf1sh]

@Normad

Your contract end date is the 19th August, at that point you wont be charged any further device plan charges, but you will still be charged your airtime part of the contract

So if your Device Plan is £29 and your Airtime is £14 from the 19th August you will only pay the £14 per month.

The best people to confirm your account position is Customer Services on 202 from your o2 phone or 0344 809 0202 from a landline

[Normad · Accepted solution]

That's what I needed to know many thanks madasaf1sh