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Renaming numbers on my account

Cataholic2020
Level 5: Ponderer
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I have 2 numbers on my account, for some reason the 2nd number has my wife's first name but both numbers are in my name so how do I rename the other number with my name
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MI5
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@Cataholic2020 

Login online http://www.o2.co.uk/myo2 and click the small pencil icon to edit the name tag of each account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 2 of 8
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MI5
Level 94: Supreme
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Registered:

@Cataholic2020 

Login online http://www.o2.co.uk/myo2 and click the small pencil icon to edit the name tag of each account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 8
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MI5
Level 94: Supreme
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pencil 2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 3 of 8
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Marjo
Former Staff
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Hi there @Cataholic2020 , hope your week has started well. slight_smile I just wanted to check if the above steps worked for you? Let us know if you needed anything else. slight_smile

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Fidget
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I can no longer see this option in my O2, how do we change it now?

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MI5
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@Fidget 

I can't see any way to do it now either.

Might be buried in the options somewhere but certainly not obvious.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 8
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Fidget
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I just found it, you have to click on one of your numbers, then click on Billing, Latest Bill, then you click on the name under the number and can edit it. Took a long time to find it!

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MI5
Level 94: Supreme
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Well done @Fidget 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 8 of 8
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