24-07-2014 15:49 - edited 24-07-2014 15:54
24-07-2014 15:49 - edited 24-07-2014 15:54
I have a few products on my account which just show phone numbers. Ideally I would like to change them to display names of my family rather than number so I can instantly see which one to check. Would this be a possibility in the future or can it be done now?
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on 24-07-2014 17:21
on 24-07-2014 17:21
on 24-07-2014 15:58
It isn't possible to do this now and it's always been this way. I'm not sure if O2 will ever allow this as it's also used by their accounts and audit teams for recognition. If they were labelled mum, dad etcit could lead to confusion.
on 24-07-2014 17:05
on 24-07-2014 17:21
on 24-07-2014 17:21
on 24-07-2014 18:04
Thanks for the reply
Their accounts and audit teams would still only see the numbers and/or devices. Any credible technical member of staff would surely be able to implement this.
on 24-07-2014 21:43