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Removing bar from account

Amit1580
Level 1: Joiner
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on ‎20-11-2023 11:38

on ‎20-11-2023 11:38

Hell O2 Team,

I am new customer and on a SIM only contract. I ordered a SIM card which never arrived so I contacted 02 and they put a bar on the account. I went to a store to get a new SIM and have been trying to unbar my account but can't get hold of O2. Can anyone please help? I need to use my phone please.

Thank you.

 

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MI5
Level 94: Supreme
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on ‎20-11-2023 11:41

on ‎20-11-2023 11:41

@Amit1580 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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