Solved: Remove restrictions from SIM card

Nat_rose4x · ‎08-08-2023

A block was put on my SIM card as my phone has been stolen I’ve received a new SIM card and the restrictions need to be removed so I can use the new SIM card. I’ve tried to call but can’t get through

gmarkj · ‎08-08-2023

Customer services are the only ones who can remove the bar @Nat_rose4x

If you message O2 's SocialMedia team on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎08-08-2023

Customer services are the only ones who can remove the bar @Nat_rose4x

If you message O2 's SocialMedia team on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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