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Remove connection from Family Plan

Francis1
Level 1: Joiner
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Hi, I’m Francis. I am the lead connection and have two additional connections. I am thinking of removing one of the additional connection from my Family Plan and let that person transfer the connection to his own name. Can anyone confirm that this is possible and explain how it works ? Thanks
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madasaf1sh
Level 78: King of Kings
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@Francis1

The other person will need to sign up to a new contract and pass all the credit checks to do with the, and then you need to call Customer Services and they should be able to move the number across.

You will need to pay any termination fees associated with the current number and account.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12087 Posts
  • 69 Topics
  • 3229 Solutions
Registered:
@Francis1

The other person will need to sign up to a new contract and pass all the credit checks to do with the, and then you need to call Customer Services and they should be able to move the number across.

You will need to pay any termination fees associated with the current number and account.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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MI5
Level 94: Supreme
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@Francis1 

As long as the other person still registers their phone to your address you can still have the family plan discount. 

https://www.o2.co.uk/family-plan

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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