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Just switched to pay monthly and don’t have a credit card only a visa/debit card and I want to disable age restriction for google search and they won’t accept this ? Does anyone know a simple way to remove ?
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Good morning @Drwatz
As you don't have a credit card what you need to do is go into any O2 store with your passport or driving licence as proof you are over 18.
The restriction should then be removed from your account within 48 hours. If for any reason this doesn't happen you need to contact customer services
8-8:30am is the best time to call to avoid a long wait.
Good luck and welcome to the forum 
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Good morning @Drwatz
As you don't have a credit card what you need to do is go into any O2 store with your passport or driving licence as proof you are over 18.
The restriction should then be removed from your account within 48 hours. If for any reason this doesn't happen you need to contact customer services
8-8:30am is the best time to call to avoid a long wait.
Good luck and welcome to the forum
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You have to prove your age by following the information provided in this guide
https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
Once you've provided O2 with the required info, the restriction will be lifted
Best of luck
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@Anonymous wrote:I got mine removed by an Advisor on o2 Chat. Told him that I've got no Credit Card. He just removed the restriction for me.
I did the same too.
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Hi @Drwatz and welcome 
Have you managed to removed the age restriction from your account since you last posted? There's some really good advice above, please keep us in the loop of your progress 
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See the anwer here on your other thread. https://community.o2.co.uk/t5/Pay-Monthly/Remove-Adult-content-lock/m-p/1301701#M177798
