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Remove a bar

LB9623
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎19-10-2023 07:29

on ‎19-10-2023 07:29

I reported my phone as lost but have since found it, how can I remove the bar to allow me to make phone calls etc again now I have replaced the sim with the new one that was sent out?

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Enlli
Level 69: Guiding Light
  • 8860 Posts
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Registered:

on ‎19-10-2023 07:42

on ‎19-10-2023 07:42

As we are all customers here this is something about which you will need to call O2

0344 809 0202 from any phone or

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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Registered:

on ‎19-10-2023 07:59

on ‎19-10-2023 07:59

@LB9623 

When a phone is reported as lost, O2 place bars on your account and sim card.

The account bar will need to be lifted and the new sim activated before you can use your phone again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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