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Remove Age Restriction Abroad

Anonymous
Not applicable
O2 are blocking access to age restricted sites, how do I remove this when abroad?
- the 61018 number doesn't work.
- I don't use credit cards (only debit) so can't use the unblock link that charges £1.
- No O2 shops available.

Why isn't this possible though 'My O2', which is the normal place I'd expect to manage account settings?
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Anonymous
Not applicable

Hi,

 

 

To remove the age restriction you would normally use a credit card as you have mentioned or pop into an o2 Store.

 

The telephone numbers to ring o2 while you are abroad are :

 

Contract Customers.
 From abroad +44 844 809 0200 Free

 
PAYG Customers.

From abroad +44 7860 980 202 International rates

 

Business Customer Service Number

From abroad +44 844 809 0200 Free

 

Or try Live Chat.

 

http://www.o2.co.uk/mobile/contactus

 

I'm not sure if they will raise the bar over the phone but its worth a go.

 

Or you'll just have to wait until you return.

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Message 2 of 2
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1 REPLY 1

Anonymous
Not applicable

Hi,

 

 

To remove the age restriction you would normally use a credit card as you have mentioned or pop into an o2 Store.

 

The telephone numbers to ring o2 while you are abroad are :

 

Contract Customers.
 From abroad +44 844 809 0200 Free

 
PAYG Customers.

From abroad +44 7860 980 202 International rates

 

Business Customer Service Number

From abroad +44 844 809 0200 Free

 

Or try Live Chat.

 

http://www.o2.co.uk/mobile/contactus

 

I'm not sure if they will raise the bar over the phone but its worth a go.

 

Or you'll just have to wait until you return.

Message 2 of 2
1,641 Views