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Registering my sim card

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EddLadd
Level 1: Joiner
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on ‎06-02-2021 12:02

on ‎06-02-2021 12:02

I cannot make phonecalls on my Samsung Galaxy A21s.  When I try I get a message that says I am not connected to the network.  How do I connect?  

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Cleoriff
Level 94: Supreme
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on ‎06-02-2021 13:19

on ‎06-02-2021 13:19

Hi @EddLadd 

You need to activate your sim https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim 

 

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Cleoriff
Level 94: Supreme
  • 128164 Posts
  • 835 Topics
  • 7588 Solutions
Registered:

on ‎06-02-2021 13:19

on ‎06-02-2021 13:19

Hi @EddLadd 

You need to activate your sim https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim 

 

Veritas Numquam Perit

Girl in a jacket
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