cancel
Showing results for 
Search instead for 
Did you mean: 

Regarding using my insurance for my phone

Helpp
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hiya can you help as I’m looking to get my phone fixed due to an accidental breakage which resulted in the screen being smashed and also the back of the phone it’s self is also cracked how do I get it fixed? As I can’t seem to find an option to replace the said phone. Thanks 

Message 1 of 2
162 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Helpp 

 

You will need to contact customer services, and they will be able to make the arrangements depending on your policy.


Just remember there will be an excess to pay to have it repaired if covered

 

You can call customer services on 202 or 0344 809 0202 and they will be able to assist you further

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 2
159 Views
1 REPLY 1

madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Helpp 

 

You will need to contact customer services, and they will be able to make the arrangements depending on your policy.


Just remember there will be an excess to pay to have it repaired if covered

 

You can call customer services on 202 or 0344 809 0202 and they will be able to assist you further

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
160 Views