cancel
Showing results for 
Search instead for 
Did you mean: 

Regarding my Tariff increase

Jayakumar
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, 

 

I got the message and email saying that I am going to get tariff raise due to inflation. 

I Understand your concern about inflation. But i am on the fixed contract Since i am on with in the contract  period  i should not go out till that time and you should not increase my tariff. 

 

Since you are increasing my tariff , it mean are you braking my contract. Since my budget already defined by myself , I can't bear the new burden. 

Please let me know if I have freedom to go out from this network without paying any penalties. 

 

 

Message 1 of 3
702 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151647 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Jayakumar 

Unfortunately not as the price increase is specified in the T&C's that you agreed to.

https://www.o2.co.uk/termsandconditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
699 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 151647 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Jayakumar 

Unfortunately not as the price increase is specified in the T&C's that you agreed to.

https://www.o2.co.uk/termsandconditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
700 Views

madasaf1sh
Level 78: King of Kings
  • 12013 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Jayakumar 

 

There is a thread on the price increase here https://community.o2.co.uk/t5/Discussions-Feedback/Robdoggery-11-7-increase/m-p/1532772#M121257

 

And you read and signed the agreement agreeing to all terms in their, and point out the price increases... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
679 Views