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Refunds

Anonymous
Not applicable
Right a company called cellfish media has been ripping me off every Saturday for the past month an I have rang o2 and they told me they would credit my account to pay the bill for me. Where do I find this account with credit put into it??
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Anonymous
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@Anonymous This is nothing to do with o2. You need to contact the company billing you & ask them to unsubscribe you from their list & refund you

 

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

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Anonymous
Not applicable

@Anonymous This is nothing to do with o2. You need to contact the company billing you & ask them to unsubscribe you from their list & refund you

 

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
Where do I find this account with credit put into it??

Log into your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Registered:

Hi @Anonymous Welcome to our community forum!

Sorry to hear you've had unwanted charges on your bill. worried Please do take a look at the advice posted above and let us know how you get on with the refund.

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