Refund

[Anonymous]

O2 are thieves I am still waiting for 120 pound refund that I never know I had on my account until I was block hence I paid my bill still blocked me they say it's been processed but that was weeks ago.

[Anonymous · Accepted solution]

No comment

[Anonymous]

It's not solved

[MI5]

Call CS and speak to them http://www.o2.co.uk/contactus
If they don't resolve the issue, the complaints process is also on the link.

[Bambino]

@Anonymous  If your phone is still blocked, borrow someone's phone and call customer service on 0800 032 1402.