Re: Refund on old account

Andrewg1961 · ‎23-04-2020

How long does it take to get my refund from my final bill
Spoke to customer service and they said would be credited to my new account

jonsie · ‎23-04-2020

It should appear as a credit on your account when you are billed

If it doesn't appear you need to call them

Guide: Coronavirus Community Help and Support

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-04-2020

@Andrewg1961

If you upgraded, your next bill would have been adjusted accordingly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Andrewg1961 · ‎23-04-2020

Been waiting for it to appear but who knows how long as need the money in my account not O2 bank

Andrewg1961 · ‎23-04-2020

Trying to call customer service is impossible keep getting cut off

Cleoriff · ‎23-04-2020

@Andrewg1961

If you want it into your bank you need to call Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

O2

Refund on old account

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account