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Deb5
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on ‎16-04-2020 21:16

on ‎16-04-2020 21:16

Just refreshed and got new phone can I change the phone ? Only had the phone 2 days
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Cleoriff
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on ‎16-04-2020 21:20

on ‎16-04-2020 21:20

@Deb5 

You have to return it under the change of mind policy

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy 

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Cleoriff
Level 94: Supreme
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on ‎16-04-2020 21:20

on ‎16-04-2020 21:20

@Deb5 

You have to return it under the change of mind policy

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy 

Veritas Numquam Perit

Girl in a jacket
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Pug202
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on ‎16-04-2020 21:49

on ‎16-04-2020 21:49

Yes you can normally it would be 14 days return policy but due to COVID-19 it’s 28 days return instead
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