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Refresh plan

Ebony89
Level 1: Joiner
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Can I just cancel my tariff and continue to pay for the device
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MI5
Level 94: Supreme
  • 151755 Posts
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Registered:

@Ebony89 

No sorry.

You can pay off the device and cancel airtime, but not the other way around.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Ebony89 

No sorry.

You can pay off the device and cancel airtime, but not the other way around.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
429 Views