Solved: Re: Refresh contract

Looloobelle · ‎04-09-2021

I am currently paying £24.75 a month for my call plan of unlimited text and calls plus 3GB data. Is there anything stopping me from changing to a SIM only contract with O2 which would be significantly less money for more data, or even getting a SIM only contract with another provider?

MI5 · ‎04-09-2021

@Looloobelle

You can only change to a sim only once you have reached the minimum term of your contract or you pay off your device plan Guide: How does O2 Refresh work?

If you have done either of those, you can upgrade to a cheaper simo at anytime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-09-2021

@Looloobelle

You can only change to a sim only once you have reached the minimum term of your contract or you pay off your device plan Guide: How does O2 Refresh work?

If you have done either of those, you can upgrade to a cheaper simo at anytime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Looloobelle · ‎05-09-2021

Fabulous thank you!

MI5 · ‎05-09-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Refresh contract

Phone use abroad

Pay may existing bills

Lost sim card

Cancel contract

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