on 19-11-2018 09:42
Hey all,
Due my yearly upgrade on Wednesday, just had a few questions regarding my current handset.
I think I shall be doing the upgrade in store. Do I need the box and all original accesories when I hand the phone back to O2?
Will I be given time in store to transfer my data from one phone to the other?
Thanks in advance.
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on 19-11-2018 09:46
on 19-11-2018 09:46
@robj87 Only the phone required I would do a full backup first before getting to the store etc and then start the restore process on the free o2 Wi-Fi in store
That is how I have done mine in the past
on 19-11-2018 09:46
on 19-11-2018 09:46
@robj87 Only the phone required I would do a full backup first before getting to the store etc and then start the restore process on the free o2 Wi-Fi in store
That is how I have done mine in the past
on 19-11-2018 09:51
on 19-11-2018 09:51
on 19-11-2018 09:55
on 19-11-2018 09:55
on 19-11-2018 09:59
on 19-11-2018 09:59
on 19-11-2018 10:20
on 19-11-2018 10:20
So I can keep the charging brick? Nice.
I will give smart switch a look, as it is a Samsung I am switching from.
Should be a fairly simple process in store, getting a new handset, yeah?
19-11-2018 10:24 - edited 19-11-2018 10:26
19-11-2018 10:24 - edited 19-11-2018 10:26
Yeah, dead easy as long as they have your phone in stock.
There's a quick backup guide I did here https://community.o2.co.uk/t5/How-to-Guides/Backing-up-your-phone/bc-p/1114212
on 19-11-2018 10:42
on 19-11-2018 10:42
on 19-11-2018 12:57
Easy as pie if they aren’t busy
on 19-11-2018 13:30
on 19-11-2018 13:30
@robj87 You also want to wipe your phone of all your personal data before handing it back. Here's how:
https://www.digitaltrends.com/mobile/how-to-wipe-your-android-phone-or-tablet/