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Level 1: Joiner
Posts: 1
Registered: ‎11-05-2020

Refresh Contract

My 24 moth contract ended in January and I received a letter from O2 saying I was being moved to a lower (Refresh) contract. However this reduction has never appeared in my bills despite the letter saying it would automatically do so. Who do I contact to get this sorted as you can't use O2 customer services for general enquirers.

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Level 15: Gaining a Reputation
Posts: 284
Registered: ‎29-03-2020

Re: Refresh Contract