Solved: Reducing my tariff

Anonymous · ‎26-04-2017

How do I reduce my present tariff, I'm not using most of it now.

MI5 · ‎26-04-2017

Unfortunately, you cannot reduce unless you have previously increased the same contract whereby you can go back to your previous tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-04-2017

Unfortunately, you cannot reduce unless you have previously increased the same contract whereby you can go back to your previous tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎26-04-2017

Hi @Anonymous you cant reduce your tariff unfortunately..

Veritas Numquam Perit

Anonymous · ‎26-04-2017

You can only do that by paying off your device plan or contract in full then switch to a sim only or pay as you go

Marjo · ‎03-05-2017

Hey @Anonymous how's it going with your tariff, did you manage to make any changes as per the advice above?

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