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Reducing my tariff

Anonymous
Not applicable

How do I reduce my present tariff, I'm not using most of it now.

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MI5
Level 94: Supreme
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Unfortunately, you cannot reduce unless you have previously increased the same contract whereby you can go back to your previous tariff.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 5
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MI5
Level 94: Supreme
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Registered:
Unfortunately, you cannot reduce unless you have previously increased the same contract whereby you can go back to your previous tariff.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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Cleoriff
Level 94: Supreme
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Hi @Anonymous you cant reduce your tariff unfortunately..

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
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Anonymous
Not applicable

You can only do that by paying off your device plan or contract in full then switch to a sim only or pay as you go

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Marjo
Former Staff
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Hey @Anonymous how's it going with your tariff, did you manage to make any changes as per the advice above? slight_smile

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