on 13-03-2021 14:52
I have paid off my device and am due an upgrade but honestly don't care about changeing my phone. What is bothering me is that my current tariff no longer suits my needs. I have checked all of the tariff change options on 'My O2' and all of the offers available if I upgraded my handset and changed my tariff too, but all of these options increase my tariff rather than reduce it.
I have seen a monthly sim offer that offers more data, the same calls and texts but is half the price of my current tariff. Do I have to cancel my contract, take up the new sim and port my number over to the sim just to reduce my tariff or is there an easier way of getting O2 to change my tariff for me without all of the faff?
Solved! Go to Solution.
on 13-03-2021 15:30
You need to choose a sim only upgrade, not tariff change.
on 13-03-2021 15:30
You need to choose a sim only upgrade, not tariff change.