Recycle and upgrading
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 24-09-2023 20:55
I can recycle my phone which is great but if I put an order in for a new phone and chose to collect from a store can I keep my phone and hand over my old phone? As collection is 4 weeks and I can the without a phone for 4 weeks. Can anyone advise me if this is something that can be done.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 24-09-2023 20:57
I mean can I do a recycle order (if that’s what it is called) but keep my old phone until I can collect the new one from in store? Then just hand over my old phone when I do go collect the new one.
- 41185 Posts
- 247 Topics
- 1840 Solutions
on 24-09-2023 22:29
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 24-09-2023 22:29
Terms for O2 Recycle here, @Itsmeeee88 - https://www.o2.co.uk/termsandconditions/archive/mobile/o2-recycle
Looks like the longer you wait, the less likely you are to get the price originally quoted for returning your phone. And take extensive pictures of your phone before sending it to O2 Recycle, in case of them saying your phone was in worse condition and worth much less than the original estimate. Good luck!
- 13413 Posts
- 345 Topics
- 37 Solutions
on 25-09-2023 18:43
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-09-2023 18:43
If you are local to an O2 retail store, why don't you visit, see what they can offer you and at what price, and ask them this very question ?
- 7 Posts
- 4 Topics
- 0 Solutions
on 27-09-2023 12:52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-09-2023 12:52
I don’t. But thank you for your snotty response 👍

