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Recieving sms

Anonymous
Not applicable
Cant recieve sms to my phone after changing my number to o2 from another providor, does anyone know how long will take please
Message 1 of 13
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12 REPLIES 12

PhoneDoc
Level 14: Rising star 
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Registered:

Are you able to navigate to the network settings to make sure that the correct APN settings are present?

You can find the correct settings here http://www.geeksquad.co.uk/articles/o2-apn-settings

Message 11 of 13
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MI5
Level 94: Supreme
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Registered:
Apn's are data only. Your sms will come online after everything has updated on the system.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 13
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Martin-O2
  • 8165 Posts
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Registered:

Hi @Anonymous have you started receiving text messages yet? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 13 of 13
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