Recieving sms

[Anonymous]

Cant recieve sms to my phone after changing my number to o2 from another providor, does anyone know how long will take please

[MI5]

Up to 24 hours for everything to fully port over.
How long since you ported number?

[jonsie]

SMS is the last thing to be provisioned when porting. Keep switching the phone off and on at hourly intervals.

[Cleoriff]

Hi @Anonymous If it hasn't ported by tomorrow @Anonymous then give customer services a call http://www.o2.co.uk/contactus

[Anonymous]

Ok thanks will do, its annoying never had this problem when ive done it before it all happened at the same time

[Cleoriff]

Depending on when you requested the port it should be done within 24 hrs. If it takes longer.. there could be a problem and that's why you need to  ring customer services to check what's happening...Better ring and speak to someone as opposed to using live chat..

[PhoneDoc]

What type of phone are you using @Anonymous?

[Anonymous]

Samsung galaxy core prime, whas thinking of resetting phone to see if that helps, do u think will make a differance

[PhoneDoc]

I would try sending the word Active to 2020 and installing the network settings that are sent back to you. Then maybe restart the phone and see if that helps

[Anonymous]

I cant recieve texts i tried that before nothing came back