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Recieved Bill after 3 Days

Anonymous
Not applicable

Hi all,

 

Me and my partner both took out new contracts with o2 over the weekend on iphone 5's

 

Today we've both had an Email come through saying our bill's are ready.

 

She had her phone on Friday and i had mine on Saturday..

 

Surely we should be recieving the first bills after the first months usage and not after less than a week??

 

How does this work or is it a mix up from o2??

 

Regards

 

Matt

 

 

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Anonymous
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Anonymous
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Anonymous
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I take it then that i basically pay in advance for the following months usage?? 

 

Thus we both have a 24Month Contract and only have 23 Payments left once this one is taken out?

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MI5
Level 94: Supreme
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Yes that is correct. Your first bill includes a few days up to your normal billing date plus 1 month in advance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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perksie
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Also the bill appears about two weeks before it's due for payment.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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