Solved: Re: Recent calls

Anonymous · ‎27-11-2017

I need a paper print out of all my recent calls. Who should I contact for it, or how can I do it myself.

gmarkj · ‎28-11-2017

You cannot get the list off your phone, unless you take a number of screen shots and do it that way.
Your bill will have all of the outgoing calls.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

Cleoriff · ‎27-11-2017

Hi @Anonymous If on contract you can find the info here and be able to print out if you follow this link https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Veritas Numquam Perit

MI5 · ‎27-11-2017

How to download bills here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-11-2017

If payandgo you need to read this. Outgoing calls only.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎28-11-2017

Hey @Anonymous did you manage to access your old bills OK?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎28-11-2017

I think I have been misunderstood - I am not looking to download bills. When you click on the Telephone icon , one of the options is Recent calls. When clicked it gives a list of incoming and outgoing telephone numbers. That is a list I need a printout of. How can I get it.

MI5 · ‎28-11-2017

You can print the list yourself after downloading your bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎28-11-2017

Deleted by me...

Veritas Numquam Perit

gmarkj · ‎28-11-2017

You cannot get the list off your phone, unless you take a number of screen shots and do it that way.
Your bill will have all of the outgoing calls.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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