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Receiving call when abroad

Anonymous
Not applicable

Hi, if someone from the same network (O2) is abroad and calls me,do I also pay for the call or only the caller pays?

Regards,

Victoria.

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Bambino
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Yes, the confusion has arisen from the thread's title.Confused

I DO NOT WORK FOR O2



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Message 11 of 24
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MI5
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So to answer both questions
1 - if the OP is abroad, see my first response.
2 - If the OP is in UK, no charge to them at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 24
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Bambino
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I think that pretty much covers it.:smileywink:

I DO NOT WORK FOR O2



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Message 13 of 24
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Cleoriff
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Never thought there was that much confusion LOL

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Message 14 of 24
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MI5
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I can see clearly now the rain has gone slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Gratters
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OK sorry for being late to the party but the OP still hasnt been answered and the links provided are hopeless.

 

So for clarity sake say someone in the UK on o2 calls someone in Thailand, for example, does the person in Thailand get charged once they answer it ?

Message 17 of 24
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MI5
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@Gratters wrote:

So for clarity sake say someone in the UK on o2 calls someone in Thailand, for example, does the person in Thailand get charged ?


Is the person in Thailand roaming on O2 or is the UK person calling a Thai number?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 24
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Gratters
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Whats the answer to both ?

 

The person in Thailand would have no idea if its another annoying estate agent do you want to sell your house type of call so seems unfair that if they answer a nuisance call they have to pay for it, alternatively it could be a life and death call from a number they don't recognise so they feel compelled to answer it

 

PS How utterly useless is the automated 'aura' help response ?

Message 19 of 24
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MI5
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If an O2 customer is roaming outside of the EU they will be charged for answering any calls on their mobile. The person calling them is not charged.
If an O2 customer calls any international number when in UK they are charged, but the person receiving it is not.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 24
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