cancel
Showing results for 
Search instead for 
Did you mean: 

Receive wifi calls while abroad (roaming off- wireless only)

Frank4
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi,

Will be any charge for me or for the one calling me, while I am abroad (outside europe and outside the countries included on the travel bolt on) to receive wifi calling and having my roaming of?

Message 1 of 7
396 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 68: Extraordinaire
  • 5941 Posts
  • 32 Topics
  • 1942 Solutions
Registered:

@Frank4 

 

You wont be able to receive calls using WiFi Calling as this is UK only. 

So if someone calls you whilst roaming, you can only receive them if connected to a Mobile Network 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 7
388 Views
6 REPLIES 6

madasaf1sh
Level 68: Extraordinaire
  • 5941 Posts
  • 32 Topics
  • 1942 Solutions
Registered:

@Frank4 

 

You wont be able to receive calls using WiFi Calling as this is UK only. 

So if someone calls you whilst roaming, you can only receive them if connected to a Mobile Network 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 7
389 Views

Cleoriff
Level 94: Supreme
  • 112554 Posts
  • 801 Topics
  • 6710 Solutions
Registered:

Hi @Frank4 

If you are outside Europe and outside the countries with the O2 Travel Bolt on you will be paying international rates (unless you are eligible for O2 Travel Inclusive)  ie

International Rates

Making calls £2min
Receiving calls £2min
Sending texts 50p

Using data £7.20/MB

Guide: Roaming MegaGuide 

Wifi calling only works in the UK

Advice is to use local Wifi where you can, turn voicemail off, and ask friends and family to download Messenger or Whatsapp which you both use over Wifi at no charge. Also turn voicemail off.
Using data £7.20/MB

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
386 Views

Frank4
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi again, 
thanks for the answer.

I am at the moment with my Data on, but roaming off on the mobile. I am connected to a home wifi as I am staying abroad for 2 months while working. At the moment it is connected to a network called VIVO (in Brazil). I received a call from UK on wifi calling. Does it charge me international call? If someone call me from UK, will the person pay international call as well?

Message 4 of 7
384 Views

MI5
Level 94: Supreme
  • 128259 Posts
  • 614 Topics
  • 22543 Solutions
Registered:

@Frank4 

The person calling pays nothing different to calling you in the UK but you will be charged for receiving an international call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 7
376 Views

Frank4
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thanks

Message 6 of 7
374 Views

MI5
Level 94: Supreme
  • 128259 Posts
  • 614 Topics
  • 22543 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
373 Views