Recall Note 7

[Lidenbrock]

Can anyone tell me what's happening re the Note 7 Recall by Samsung? I received my Samsung Note 7 on a pre-order. There doesn't seem to be anything on the O2 website giving information about the recall.

[jonsie]

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@Beenherebefore wrote:
I think I've bought from him !!

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You bought his grass cuttings....?

[Anonymous]

I've been told by o2 this morning my note7 is 100% safe

[MI5]

That's a brave statement to make - do you have this in writing from O2?

[jonsie]

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@Anonymous wrote:
I've been told by o2 this morning my note7 is 100% safe

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Just wow.....! 

[Cleoriff]

Amazing piece of advice there...I wonder if Samsung has provided updated info to that CS staff member. No wait,.....they are still recalling them...:smileysad:

[Beenherebefore]

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@MI5 wrote:
That's a brave statement to make - do you have this in writing from O2?

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Must have.....you can save a Live Chat comm can't you ?

[MI5]

You can ask to have it emailed to you but it could have been a phone call?

[Beenherebefore]

Sounds more like something Live Chat would say

[jonsie]

If they said 99% I could forgive but that statement has litigation stamped all over it. 

[MI5]

Maybe @Toby can confirm if this is the official O2 stance on the subject?