cancel
Showing results for 
Search instead for 
Did you mean: 

Re order

Angry_customer
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Got contacted by o2 on Saturday re upgrade it got all sorted out including the £30 upfront payment phone was set to be delivered Monday **Personal info** by DPD waited in all flipping day nothing got told there was a delay but would be with me today. Another day wasted waiting in and still no delivery I have messaged and phoned and they have been less than helpful and no refund for upfront payment I’ve saved all contact with them re this delivery and they f I don’t receive it tomorrow I will be sharing to all social media platforms to warn people not to go with this ridiculous company. Furious is an understatement 

Message 1 of 3
437 Views
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12092 Posts
  • 69 Topics
  • 3230 Solutions
Registered:

@Angry_customer 

 

Wow, and they will take no notice, unless you have 100K's of followers.

 

The best thing to do is speak to the sales team, 

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
433 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Hi @Angry_customer, were you able to get in touch with the sales team?

Message 3 of 3
413 Views