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Re: Unreliable signal

Anonymous
Not applicable
My signal keeps going when I am on the phone to someone.I am a pay as you go customer. Twice it has cut my calls out today due to no signal.
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jonsie
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Sony have a 2 year warranty. It may be as well to return the phone to them as it seems like a phone problem rather than a network problem. Are you running the latest firmware?

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jonsie
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Message 2 of 9
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Anonymous
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Have you checked the O2 coverage checker

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MI5
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Signal varies as you move around, If you are somewhere with poor 3g coverage switch your phone to use 2g only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Have tryed all what has been suggested and it still does it. Even when I am not in my area and am in a different area it still does it. Have even had a new sim put in the phone by the shop and it still does the same problem.
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jonsie
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Anonymous
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I have an Sony Ericsson xperia play and the warranty has just run out.
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jonsie
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Sony have a 2 year warranty. It may be as well to return the phone to them as it seems like a phone problem rather than a network problem. Are you running the latest firmware?

Message 8 of 9
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Anonymous
Not applicable

Go straight to the manufacturer if it has a 2 year warranty

Message 9 of 9
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