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Re: Problem with credit check process therefore not being able to start my contract

Level 1: Joiner
  • 2 Posts
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@Cleoriff @MI5 The social media chats were useless, they just asked for a bunch of details, they took 30mins to reply to each message and then told me that my credit check had been failed which I already knew and it the reason I contacted them in the first place. Then I called and spoke to 2 different people from the sales department, each of them wasting about 40 minutes for me. They went through the whole process of ordering the sim, reading the plan details and all the things that I already did in the website manually. All of that just to tell me in the end that my credit check had failed, which again is why I had to call...... Absolutely useless. The is no email for inquries like this on the wibsite, there is no live chat, absolutely stupid

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