on 06-08-2018 10:12
Dear sir / madame,
I want to go to the lowest rate that I will be outside of UK for a while. There is no condemnation on my contract , right?
Solved! Go to Solution.
on 06-08-2018 10:16
on 06-08-2018 10:16
on 06-08-2018 10:18
Hi @Canan1976
You will need to speak to customer services as we have no access to your account
https://www.o2.co.uk/contactus
You won't be allowed to make a decrease in contractual obligations though
Veritas Numquam Perit
on 07-08-2018 02:29
on 07-08-2018 02:29
You won't be able to move to a lower rate without paying your handset off and moving to sim only.
If by chance you are a member of the Armed Forces moving to an area of conflict you could suspend the account altogether whilst overseas.
on 07-08-2018 09:50
Hi @Canan1976, I hope you found an answer to your question in the replies above, and please let us know how you're getting on with this or if you have any additional questions
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