REPLACEMENT PHONE WHILE PHONE BEING REPAIRED?

[Anonymous]

Title says it all really, looking at getting my iPhone repaired via 02 insurance, but do I get a replacement phone in the meantime, what type of phone will it be and do I have the same number?

Thanks

[perksie · Accepted solution]

Only if you take it into an O2 shop, there's a returnable deposit of £25.

You don't send the sim away so you can still use the same number.

The phone you get will depend on what they have in the shop.

[Cleoriff]

Also the replacement phones are rarely top of the range

[Anonymous]

What phone is it that they give you to use whilst the other is being repaired?

[MI5]

Just a basic Samsung or Nokia non smartphone.

[Anonymous]

You will get a basic phone to call & text the essential things but not like an iPhone or galaxy if that's what you are expecting

[jonsie]

You will be able to text and call but little else.

[Anonymous]

hi @Anonymous

Can I ask why you are using Insurance for the repair? Is it over 12 months or did repairs say it would be chargeable because it's customer damage?

[jonsie]

Unless it's an iPhone warranty should be two years. 

[Cleoriff]

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@jonsie wrote:

Unless it's an iPhone warranty should be two years. 

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it is an iPhone @jonsie....so thats a bit sad...