RE: Automatic reply: Automatic reply: RE: Complaint 496268202 << Reference ID: 25065632 >>

[win]

hi 

why are you charging me for a phone number i don't recognised the numberis [removed].  my numbers are

[removed] mobile hotspot which i downgrade to £10 since 2019.

[removed]

[removed]

why have i been charge £84.25 for airtime plan and another £26.37 device plan payment.. please can you explain.

winsome Tapper

[Edit: personal information removed for safety]

[jonsie]

Call O2 and choose the Fraud option

Guide: Coronavirus Community Help and Support 

[win]

Posts: 1
Registered: ‎**Personal info**20

RE: Automatic reply: Automatic reply: RE: Complaint 496268202 << Reference ID: 25065632 >>

on ‎**Personal info**20 13:00
hi
why are you charging me for a phone number i don't recognised the numberis [removed]. my numbers are
[removed] mobile hotspot which i downgrade to £10 since 2019.
[removed]
[removed]
why have i been charge £84.25 for airtime plan and another £26.37 device plan payment.. please can you explain.
winsome Tapper

[win]

I would like someone to reply to my text message otherwise I am leaving

[MI5]

@win 

This is a customer forum. No one from O2 is going to reply to you here. 

If you want to leave Guide: Cancelling Your Contract