Quickest Way to End Contract?

[Anonymous]

Hi all,

         So I've had my contract for just coming up 2 years, I got the deal through mobiles.co.uk and I've sworn by it ever since, my contract ends in October but I do have the option to pay it and upgrade. Thing is, is that I can pay it all in the one go and upgrade, but theres no current deals that I am interested in on the actual 02 homepage. There is a few deals on the third party website that I find are better suited for me. At present, my phone is smashed and completely useless and was wondering what the best way to go about paying it and starting a new contract as I need a new phone asap??

Thanks in advance!

[jonsie · Accepted solution]

Call customer service and ask them for a settlement figure. It will be the number of months x the monthly tariff as you won't be on a Refresh contract. 

Some help 

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/td-p/566774

http://www.o2.co.uk/contactus

[MI5]

Once you have paid off your current contract you are free to upgrade anywhere you like.

[Marjo]

Hi @Anonymous welcome to the forum!

Please let us know how you get on (and out of curiosity, what phone did you end up getting?)

[Anonymous]

Hey!

       Thank you for all the help, I phoned up this morning and compared some deals. I ended up going to mobiles.co.uk but I'm still with 02. I chose a Samsung S7 Edge ^__^

Thanks again!

[Marjo]

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@Anonymous wrote:

Hey!

       Thank you for all the help, I phoned up this morning and compared some deals. I ended up going to mobiles.co.uk but I'm still with 02. I chose a Samsung S7 Edge ^__^

Thanks again!

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Cool! How do you like the phone so far?