Solved: Question about monthly Airtime Bill

Anonymous · ‎08-08-2015

I have my Device plan and Airtime bill.
Is there any way to cancel the Airtime bill as I literally do not use the data as I'm always at home.
Seems a bit pointless me paying around £30 for data/texts/calls I don't use.

Any help would be greatly appreciated. Thank you.

jonsie · ‎08-08-2015

Sorry but the only way to cancel the airtime plan would be to pay off in full the device plan. You can then cancel the airtime plan without penalty.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎08-08-2015

Sorry but the only way to cancel the airtime plan would be to pay off in full the device plan. You can then cancel the airtime plan without penalty.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-08-2015

Do that and then take a simo simplicity tariff with a low data allowance or else you won't be able to make calls either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Question about monthly Airtime Bill

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