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Query a bill

Shannon3AKR
Level 1: Joiner
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on ‎28-05-2024 10:09

on ‎28-05-2024 10:09

Why has £102 come out of my bank today?

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MI5
Level 94: Supreme
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on ‎28-05-2024 10:15

on ‎28-05-2024 10:15

@Shannon3AKR 

We're all customers here so wouldn't know, sorry.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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on ‎28-05-2024 10:15

on ‎28-05-2024 10:15

If O2 took the payment, you should be able to see it in your MyO2, @Shannon3AKR - nobody here has access to your account. If you need to query further, contact O2 using any of the ways here: Guide: How to find help & contact O2 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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