Solved: Pushing a payment forward a month?

Anonymous · ‎05-07-2016

Is there any possible way to push a monthly phone bill payment into the next month on top of the original monthly charge? I had a lot of unexpected payments to make this month and had to use a lot of bolt-ons for work reasons as I don't get enough internet usage on my current plan. By early next month I can afford to pay it off but my payment date is the 20th, by which point I won't have the funds to pay it off.

MI5 · ‎05-07-2016

You need to call CS on 202 and ask them to roll it over.
You might also want to consider changing to a more suitable plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-07-2016

You need to call CS on 202 and ask them to roll it over.
You might also want to consider changing to a more suitable plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎05-07-2016

Please call them because otherwise they will disconnect you if you are one or two days late

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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