Purchasing a phone on a monthly contract

[RyanGDH]

Hi 

I attempted to take a phone out on contract on the Website, I was able to pay the deposit which was taken and selected pick up in store while processing to final stages I got the error "Oops something went wrong" and the payment deposits was taken, I checked order history and this shows blank 

Anyone know what to do now? Or why it didn't go through? 

[Enlli · Accepted solution]

You will need to contact the O2 Sales Team. As this is a customer to customer forum

You can message O2
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help