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Puffl 50

Path63361
Level 1: Joiner
  • 5 Posts
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on ‎04-06-2024 11:02

on ‎04-06-2024 11:02

I successfully swapped my old 2g sim for a new one on 5/12/23 using the sim swap instructions.

SIM is in an old phone used for emergency calls to a landline only. 

I switched phone on yesterday and its coming up sim not provisioned. 

Why would this happen and how can I contact O2 without a sim?

Logging in reports that I have no numbers associated with my logon. (this also happens with another O2 number that I have) 

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MI5
Level 94: Supreme
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Registered:

on ‎04-06-2024 11:04

on ‎04-06-2024 11:04

@Path63361 

Recent system updates have messed up things for many customers.

Use this guide to find the best way for you to contact O2 Guide: How to find help & contact O2 

You can also use Skype to call for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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