This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Proving age

Go to solution
Kenobi
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-09-2020 12:44

on ‎07-09-2020 12:44

Hi everyone, I often find websites that lead me to a O2 page where I am asked to prove I'm 18 or older before actually being able to access that website. It says I need to do it in my O2 account but can't find anything about it. What shall I do? If I don't do this I can't surf on the website. I don't want to give my card number either as I'm asked to do.
Thanks!
Message 1 of 8
1,196 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to Kenobi
  • 152777 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

‎07-09-2020 12:57 - edited ‎07-09-2020 13:00

‎07-09-2020 12:57 - edited ‎07-09-2020 13:00

@Kenobi 

You can turn off age restriction in your MyO2.

Edit:

age.JPG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 8
1,186 Views
7 REPLIES 7

Go to solution
Kenobi
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-09-2020 12:46

on ‎07-09-2020 12:46

Does anyone know about this?
Message 2 of 8
1,194 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Kenobi
  • 152777 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

‎07-09-2020 12:57 - edited ‎07-09-2020 13:00

‎07-09-2020 12:57 - edited ‎07-09-2020 13:00

@Kenobi 

You can turn off age restriction in your MyO2.

Edit:

age.JPG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 8
1,187 Views

Go to solution
Marjo
Former Staff
In response to Kenobi
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎08-09-2020 11:13

on ‎08-09-2020 11:13

Hey @Kenobi , let us know if you managed to remove the age restriction ok via My O2? slight_smile

Message 4 of 8
1,148 Views
0 Kudos

Go to solution
Kenobi
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-09-2020 13:17

on ‎08-09-2020 13:17

Great, thanks a lot! All done 🙂
Message 5 of 8
1,139 Views

Go to solution
MI5
Level 94: Supreme
In response to Kenobi
  • 152777 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎08-09-2020 13:20

on ‎08-09-2020 13:20

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
1,137 Views
0 Kudos

Go to solution
Kenobi
Level 1: Joiner
In response to Marjo
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-09-2020 13:21

on ‎08-09-2020 13:21

All sorted, thanks everyone for the quick help! 

Message 7 of 8
1,136 Views

Go to solution
Marjo
Former Staff
In response to Kenobi
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎08-09-2020 14:06

on ‎08-09-2020 14:06

Perfect, thanks for coming back to let us know you're sorted @Kenobi . thumbsup

Message 8 of 8
1,127 Views
0 Kudos
Top Kudoed Authors
View All
Top