Solved: Re: Proving age

Kenobi · ‎07-09-2020

Hi everyone, I often find websites that lead me to a O2 page where I am asked to prove I'm 18 or older before actually being able to access that website. It says I need to do it in my O2 account but can't find anything about it. What shall I do? If I don't do this I can't surf on the website. I don't want to give my card number either as I'm asked to do.
Thanks!

MI5 · ‎07-09-2020

@Kenobi

You can turn off age restriction in your MyO2.

Edit:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Kenobi · ‎07-09-2020

Does anyone know about this?

MI5 · ‎07-09-2020

@Kenobi

You can turn off age restriction in your MyO2.

Edit:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎08-09-2020

Hey @Kenobi , let us know if you managed to remove the age restriction ok via My O2?

Kenobi · ‎08-09-2020

Great, thanks a lot! All done 🙂

MI5 · ‎08-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Kenobi · ‎08-09-2020

All sorted, thanks everyone for the quick help!

Marjo · ‎08-09-2020

Perfect, thanks for coming back to let us know you're sorted @Kenobi .

O2

Proving age

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