cancel
Showing results for 
Search instead for 
Did you mean: 

Proof of purchase.

Sana2
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello. I bought samsung galaxy S20 and I would like to order a free samsung galaxy buds plus. So i need to download a proof of purchase. I can not find where to download it. All I got on email is order confirmation.
Message 1 of 7
973 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127422 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Sana2 

If you go into My O2 and click on My orders, it should open up and you can take a sceenshot.

Otherwise follow this guide Guide: How do I get to the 'Download Bill' page?    and when you get to

this part

20**Personal info** 18_05_28-How do I get to the 'Download Bill' page_.png

You can click on My Documents and that will give you the info you need. Print off as a PDF.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 7
960 Views
6 REPLIES 6

Bambino
Level 86: Prestigious
  • 24356 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:
Message 2 of 7
961 Views

Cleoriff
Level 94: Supreme
  • 127422 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Sana2 

If you go into My O2 and click on My orders, it should open up and you can take a sceenshot.

Otherwise follow this guide Guide: How do I get to the 'Download Bill' page?    and when you get to

this part

20**Personal info** 18_05_28-How do I get to the 'Download Bill' page_.png

You can click on My Documents and that will give you the info you need. Print off as a PDF.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
961 Views

Anonymous
Not applicable

Hi, Sana2,
Log in to myo2 via the URL www.o2.co.uk/myo2 on a laptop or desktop (doesn't seem to work from a mobile ) and select  'track my order '.

Message 4 of 7
956 Views

Sana2
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thank you.
Message 5 of 7
950 Views

Anonymous
Not applicable
You're welcome. slight_smile
Message 6 of 7
932 Views

Cleoriff
  • 127422 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Sana2 

You're welcome thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
904 Views