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Proof of purchase of new phone

George1984
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Hey, anyone able to tell me where u can get my proof of purchase for claiming the samsung headphones for the new s20 ultra. I submitted the email to Samsung but they am have turned it down. Cant get through to o2 on the phone. Thanks George
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MI5
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@George1984 

You need to go into your orders in your MyO2 and print your order as a PDF which you can attach and send to Samsung on the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152011 Posts
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Registered:

@George1984 

You need to go into your orders in your MyO2 and print your order as a PDF which you can attach and send to Samsung on the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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