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Level 1: Joiner
Posts: 3
Registered: ‎18-10-2018
Accepted Solution

Problems with applying my unidays discount

Every time I try and apply my unidays discount it doesn't I'm doing what it says and still doesn't work.
Posts: 96,978
Topics: 757
Registered: ‎14-01-2013

Re: Problems with applying my unidays discount

Hi @imgoinplaces

What phone have you got? The latest iPhones are currently excluded.

More advice here https://www.o2.co.uk/studentoffer

If you are actually eligible and having problems then contact customer services https://www.o2.co.uk/contactus

 

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Level 1: Joiner
Posts: 3
Registered: ‎18-10-2018

Re: Problems with applying my unidays discount

Hi there I have the Samsung 8. From what I have been reading hear I'm not the only one having problems
Posts: 113,940
Topics: 568
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Registered: ‎04-04-2012

Re: Problems with applying my unidays discount

The S8 should be eligible.
Check to help here and make sure you're registered correctly
https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 96,978
Topics: 757
Registered: ‎14-01-2013

Re: Problems with applying my unidays discount


@imgoinplaces wrote:
Hi there I have the Samsung 8. From what I have been reading hear I'm not the only one having problems

The S8 isn't excluded @imgoinplaces so if you are having problems then contact customer services. 8.00-8-30am is the best time to call. Don't use live chat.

Best of luck.

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Level 1: Joiner
Posts: 3
Registered: ‎18-10-2018

Re: Problems with applying my unidays discount

Cleoriff hi there got my unidays sorted just went to my nearest o2 shop and they sorted it...thanks
Posts: 96,978
Topics: 757
Registered: ‎14-01-2013

Re: Problems with applying my unidays discount


@imgoinplaces wrote:
Cleoriff hi there got my unidays sorted just went to my nearest o2 shop and they sorted it...thanks

Great news @imgoinplaces wink

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